Frequently Asked Questions
Can I integrate Mecha Smart Home with other smart home technology?
Do the other products you sell work directly with the Mecha Smart Home Hub?
Are you working to expand your inventory of smart devices?
What is Home Assistant?
Home Assistant is a open source, DIY home automation and smart home hub. Although it is a very powerful and capable smart home hub, It is currently in active development and can be a little complicated to use. Our support for Home Assistant is offered on a 'best effort' basis, meaning there is only so deep we can go.
In the very near future, we will be looking to try and take away a lot of the pain involved with the initial configuration of Home Assistant. Bringing together both our Mecha Smart Home products and our Z-Wave based sensors (Aeotec and Fibario). The Mecha DIY Smart Home Hub is a product we will be looking to bring to market in early October.
Genuine passion and love for home automation is what drives us. We love what we do, our smart home products are in our own homes and . Life is busy and not having to think about little things like "have I left the front door open?" or "is the gas stove on?" saves time and worry.
We want to not only provide the products to turn your house into a smart home but we want to support your journey getting there.
No worries, start by checking the Help Centre and refer to your included manual. If you are still stuck, please reach out to us on our live chat feature. We might not respond straight away but our chat system will automatically log a service ticket and someone will respond with-in 1 business day.
The Help Centre is a bit light at the moment but we are constantly adding to it. 📘